FAQs
How long does shipping take?
We aim to dispatch all orders within 1–2 business days. UK orders typically arrive within 2–4 working days. International delivery times vary depending on location.
Do you ship internationally?
Yes — we ship worldwide. Shipping costs and delivery times are calculated at checkout.
Can I change or cancel my order?
If your order hasn’t been dispatched yet, we may be able to help. Please contact us as soon as possible at info@held-swimwear.com
What is your return policy?
We accept returns within 14 days of delivery, provided items are unworn, unwashed, and in original condition with hygiene liners intact.
Can I exchange for a different size?
Yes — we offer exchanges subject to availability. If your size is out of stock, we’ll issue a refund or store credit.
Is your swimwear true to size?
Our pieces are designed to fit true to size, but some styles may run slightly smaller or more supportive.
Is your swimwear lined?
Yes — all of our swimwear is fully lined for comfort, support, and coverage
Is your swimwear see-through when wet?
No — our fabrics are carefully selected to ensure coverage both dry and wet.
What payment methods do you accept?
We accept major credit/debit cards and Klarna payments.
Can I use more than one discount code?
Only one discount code can be applied per order.
Where are your products made?
Our swimwear is designed in London and ethically produced in Portugal.
Do you use sustainable materials?
Yes — we use recycled fabrics where possible and are continuously working to reduce our environmental impact.